1. What products does Frenso sell?
At Frenso, we specialize in luxury sofas, authentic whisky barrels, whisky barrel table sets, and epoxy dining tables—each crafted with quality, durability, and style in mind.
2. Do you offer customization?
Yes! We provide customization options for epoxy dining tables and select sofa designs. Contact us at frenso@info.com to discuss your custom order.
3. How long does shipping take?
- Processing Time: Orders are processed within 2 business days.
- Delivery Time: Shipping takes approximately 3 to 7 business days, depending on your location.
- Tracking: Once shipped, you will receive a tracking number via email.
4. What is your return and refund policy?
We accept returns within 30 days of delivery for unused items in their original packaging. Custom orders and final sale items are non-refundable. Please visit our [Return Policy Page] for details.
5. What if my order arrives damaged?
If your order arrives damaged or defective, please email us at frenso@info.com within [X] days of receiving your package. Include photos of the damage, and we will arrange a replacement or refund.
6. Do you offer international shipping?
Currently, we do offer international shipping. If you are outside the U.S., please contact us at frenso@info.com for shipping inquiries.
7. How can I contact customer support?
For any questions or assistance, feel free to email us at frenso@info.com. Our team will respond as soon as possible.